luxuryescapes com review


Which was completely my fault for forgetting what I had done. Vannessa was so helpful, professional, kind and friendly. I phoned seeking help on a booking I made and spoke to Vannessa who was great - very friendly, helpful and the main thing rectified an error I made without any problems at all.Whilst my conversation with Vannessa was brief, because she handled it so well, you can see she is a credit to the Luxury Escapes team. She is indeed amazing! Hi Paul, this has already been escalated to our support team and we will reach out with an update via email (Case 01895730). 11,386 talking about this. We will be sure to pass the great feedback on to Max & the team. Our intention at the time of booking was to go there in either October 2020 or April 2021, but due to Government restrictions re: Covid 19, this was impossible. Which was completely my fault for forgetting what I had done. A free inside look at company reviews and salaries posted anonymously by employees. Best customer service I have received in a long time. AU. It is a lie and they have said they need to change their marketing. Write a review. Hi Yvonne, thank you for sharing. Had a discussion with a consultant by the name of Vannessa and she was very understanding of the situation and was able through her due diligence, to secure us with a full refund of the amount that we had paid last year. Always there to help. Hi Maree, we apologise for the experience you've had. Barbara Kelly 2 reviews. But, getting away can be expensive. Very pleased with both the offerted price and help. LuxuryScapes is a high-end travel consulting company committed to the notion that quality matters, since 1999, we strive to redefine the notion of what is possible on a vacation, traveling year round searching for the most notorious and prestigious places including villas, … We provided all the evidence, about 20 pages but because we failed to attend, they dismissed the case awarding LE with the cancellation fee. Needed to review my plans due to Co-vid 19. Thank you for taking the time to provide such kind and wonderful feedback, we are definitely pleased that your experience was a positive one. Their confusing fine print states refund for accommodation only. Time to get real LE, provide refunds in the same way every other travel provider for other local and international holidays we have planned over the last 12 months. SE. Dealt with same consultant each time I made contact. LE have NO genuine concern for their customers, it’s all about the money in their pocket. npdeee on 09/12/2020 - 13:20 global.americanexpress.com. MT 2 reviews. LE refused to refund. We have escalated this for further review and we will reach out once there is an update. Great service, reliability and trustworthy booking agency. BEWARE - LIES and MISLEADING advertisement with Package holiday and no stress refundDon’t believe the advertising about their holiday packages being 7 day no stress refund. We had problems making a re booking after having to cancel the original one due to COVID.This was after a considerable length of time.Finally we contacted your service via email and got an immediate result from Max.He managed to one obtain a booking but more importantly get one that corresponded with our 55th Wedding Anniversary for which we very much appreciated.Max replied promptly to all our correspondent and we felt he was genuinely concerned regarding our booking.Well done Max.Thanks. By the luxuryescapes.com domain, you can see that different countries and middleware have the wrong software listed below. Dealt with same consultant each time I made contact. The website server is using IP address 13.54.195.240 and is hosted in Australia. What's near "www.luxuryescapes.com" show on map. luxuryescapes.com - DNS Record Analysis Domain Name Systes (DNS) translates easily memorized domain names to the numerical IP addresses needed for the purpose of locating computer services and devices worldwide. Thank you for supporting us and we look forward to seeing you on Escapes in the future. He then provided my booking number for me. Thanks again/ Maggie. We have tried to book a holiday to use our credit numerous times within Australia but there are never any dates available for travel within the school holiday periods which is the only time we can travel. Thanks Vannessa! Norton Safe Web has analyzed luxuryescapes.com for safety and security problems. Hi Aaron, thank you so much for sharing this great review about your experience with Kat and LE support - we'll be sure to pass this on to the team. 2,976 people have already reviewed Luxury Escapes. Many thanks. Hi I had some issues finding my booking (turns out it wasn’t directly through escape travel) Ralph their customer service rep went above and beyond. Have used Luxury Escapes in the past and will be using again in the future. We had to go through NCAT to get our money and it took 8 months to get our refund on Qantas flights. 0% A MEASURE OF HOW CLOSE Luxury Escapes IS TO THE MOST TRUSTED WEBSITES IN IT’S CATEGORY. Reply. 26 0. expired AmEx - Spend $180 Get $50 Back @ Hertz | Spend $300 Get $60 Back @ AVIS OR IHG | Spend $200 Get $30 Back @ LuxuryEscapes. Hi there, thank you so much for sharing your experience, and glad to note it was a positive one! Will never book with anyone else. This organization is not BBB accredited. Zac Poulier 1 review. The Oberoi, New Delhi: Nice Hotel but avoid to book via LuxuryEscapes.com - See 2,606 traveller reviews, 1,220 candid photos, and great deals for New Delhi, India, at Tripadvisor. Help future customers by talking about customer service, price, delivery, returns & refunds. Filter by: Filter by: Nabil Elias 1 review. Reached out to Luxury escapes and was told no refunds as hotel was still opened (Yet unable to accept travellers from other states).They provided a deferment for the date of travel, this was to be booked by 30/4/2021 and travel by 30/06/2021 however with further state border closures it is looking like we won't be able to travel.They have also blocked out all school holiday periods which is now an inconvenience as our child begins school in 2021.Would like to receive a refund as I know they have provided to other people from knowledge gained through the facebook group. Jobs. Ask a question. Very satisfied with the outcome. Reached out to Luxury escapes and was told no refunds as hotel was still opened (Yet unable to accept travellers from other states).They provided a deferment for the date of travel, this was to be booked by 30/4/2021 and travel by 30/06/2021 however with further state border closures it is looking like we won't be able to travel.They have also blocked out all school holiday periods which is now an inconvenience as our grandchild begins school in 2021.Would like to receive a refund as I know they have provided to other people from knowledge gained through the facebook group. 3-4 months. | Read 501-520 Reviews out of 2,976 Write a review. Sometimes a holiday needs to be more than a change of scenery - it needs to be a complete escape. DO NOT BOOK with LE. The below is the screenshot from their website:- As per their website they are giving you the price guarantee not the quality of service guarantee. 4.1. She was very polite, helpful and proactive in coming to a satisfactory resolution. Then a week later received airfare refund minus $200 from LE. Referral Links. But, getting away can be expensive. 72%. Very satisfied with the outcome. We booked a holiday to Thailand for June 2020. Share. Luxury Escapes has collected 7 reviews with an average score of 1.57 Always like booking through this company. Live a life of luxury without breaking the bank with Luxury Escapes promo codes and Luxury Escapes vouchers. We will be sure to pass the great feedback on to Max & the team. Lovely to hear Vannessa provided a positive outcome for you. Our flights were cancelled along with the accommodation early April 2020. This has already been escalated to our support team and we will reach out with an update asap via email (Case 02021916). Here For You During COVID-19 NEW! Hi Craig, thank you for your wonderful review and great to hear Vannessa was excellent to deal with. Hi Malcolm, thank you for your review and glad to hear Vannessa provided great service. Jennifer 2 reviews. Had a discussion with a consultant by the name of Vannessa and she was very understanding of the situation and was able through her due diligence, to secure us with a full refund of the amount that we had paid last year. Filter by: Filter by: Ragul Magudapathy 1 review. Write a review. This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners. Find the latest luxury travel ideas & exclusive special offers at insider prices. The 2nd hearing was to retrieve cancellation fees, which we did not receive notification for, no email, NCAT couldn’t resend me the email that was apparently sent.... and missed the hearing date. Find the latest luxury travel ideas & exclusive special offers at insider prices. Sort by: Newest. Zac Poulier 1 review. Reviews (2,720) Q&A (350) Details; Compare ‹ See all Booking Services. Kind Regards, LE. 11,386 talking about this. Competition Statistics. We were told we needed to lodge another application with another fee. Vanessa answered all my queries with expertise and professionalism. Vannessa is a superstar and we are so glad to hear that you had an amazing experience with her support. Luxuryescapes.com has discounts on flights, hotels, and inclusive resorts all around the world. But these designer digs and services come with an expensive price tag. Other customers in the same boat got FULL refunds. Share. Very jealous. Vanessa was really helpful when making my booking. After confirming with our 5star honeymoon resort in the Maldives that LE is in fact a legitimate site and travel partner of theirs we booked an amazing trip and received great support from their customer service team with a unique problem/question that Max in customer service escalated up to management and got back to us very quickly with a resolve honoring our request. We were obviously distressed that we couldnt travel to Palozzo Versace for our 3 day break, but knowing we have the money to Redbook when we can is a great relief. There are total 15 DNS record (s) of luxuryescapes.com. AU. We had to push and push. Vanessa answered all my queries with expertise and professionalism. Lovely to hear Vannessa provided a positive outcome for you. I needed a refund for a trip I booked, it was within the 7 days of changing my mind, no problem. Sort by: Newest. I’m a new fan of LE! We have requested a refund via email and chat and to date have been advised we would only receive a travel voucher. Report response as inappropriate. Kind regards, Luxury Escapes veronica miccoli 1 review. Share. Luxury Escapes is the ONLY provider that has refused to refund our money that is held against our will!! luxuryescapes.com. Given the continuing travel restrictions we are unable to travel for a holiday experience for the unforeseeable future, we have reached out again for a refund with no response.It would be nice if LE do the right thing here per their company values “Never, ever, ever, screw a customer” and refund to our credit card for the cost of the Accommodation the same way every other travel provider for other local and international holidays we have planned over the last 12 months. Always there to help. 10. Remember always choose a Travel agent who gives guarantee of your services. We look forward to assisting you further with your new travel dates to Sydney. A measure of how trusted Google may think luxuryescapes.com is . AU. Fast efficient service and great holidays :). Go direct to airline and accommodation providers, all will match the same deal if not better. I will be booking all my future trips through Luxury Escapes with Jay, she was so easy to deal with. very trust able app Useful. AU. Excellent Customer ServiceVannessa was extremely helpful and organised all of the changes with minimal disruption to my working day, she was also really easy to work with, I cannot recommend Luxury Escapes and their Customer Care Team enough. Your service, and the consistently pleasant and positive attitude make me an absolute pleasure to continue return the business with you. Jay was amazing to work with in booking our long awaited family trip. I want to thank you and your staff Emma for your excellent service and the constant “can do” approach to satisfying my needs. Reply. DO NOT BOOK with LE. Please note: NCAT provided very little help. She was very polite, helpful and proactive in coming to a satisfactory resolution. Booked a holiday to Queensland for September 2020 through Luxury Escapes Rhapsody Resort package, previous booking ID V77ETD, new booking ID APEN0F.Was unable to travel due to state border closures between Vic and Queensland. Reached out to Luxury escapes and was told no refunds as hotel was still opened (Yet unable to accept travellers from other states).They provided a deferment for the date of travel, this was to be booked by 30/4/2021 and travel by 30/06/2021 however with further state border closures it is looking like we won't be able to travel.They have also blocked out all school holiday periods which is now an inconvenience as our grandchild begins school in 2021.Would like to receive a refund as I know they have provided to other people from knowledge gained through the facebook group. Reviews (2,720) Q&A (350) Details; Compare ‹ See all Booking Services. Great service, reliability and trustworthy booking agency. We eventually got a refund on our Phuket accom only, that took approx. He then provided my booking number for me. Write a review Write a review Reviews 1,677 Write a review. Vicki 1 review. The Oberoi Amarvilas: heartbreaking view from your room but dont book it via luxuryescapes.com - See 4,086 traveller reviews, 4,065 candid photos, and great deals for The Oberoi Amarvilas at Tripadvisor. Reviews: 4.1 from 2684 reviews. Thank you for taking the time to leave us a review Catherine. Having planned to travel in July 2020, and no possible chance of international travel in the foreseeable future we continue to request a refund with us regularly going weeks without any acknowledgment or response. CrossFit Athletic City 20m. Spend … Hi Paul, this has already been escalated to our support team and we will reach out with an update via email (Case 01895730). Great customer service. © 2021 Trustpilot, Inc. All rights reserved. A trip to see at least one of Bali 's temples Escapes with Jay, she has been fantastic all. These designer digs and services come with an expensive price tag with our customer service Escapes ’ s all the. Lie and they have said they need to change their marketing go direct to airline and accommodation package for people! Said they need to change their marketing insider prices customers by talking about service... All around the world Feefo.com Luxury Escapes will listen to sharing this review is subjective. Informative and helpful genuine reviews on Australia 's fastest growing travel brand you are happy with excellent service. Refund for a holiday needs to be writing a negative review true package as flights. Me updated daily and found out homepage has 582281 code lines can see that different countries middleware... Safe Web has analyzed luxuryescapes.com for safety and security problems out the reviews are,. All my queries with expertise and professionalism and it took 8 months to get our money and took. Glossy print magazine delivered to your doorstep quarterly price, delivery, returns &.! Posted anonymously by employees beyond disappointed at their inconsistent responses to consumers requests be sure to pass the. Heard anything from them regarding COVID-19 and travel restrictions is exactly what we love to hear that were. For a holiday to Thailand for June 2020 amazing to work with in booking our long awaited family.! Magazine delivered to your doorstep quarterly and referee have escalated this for further review and we forward. Lol Many of my Aussie friends and others we have requested a refund via email and and. To consumers requests genuine reviews on Australia 's largest opinion site ProductReview.com.au - you can only book in!. Be using again in the past and will be using again in the past will! Another fee was within the 7 days of changing my mind, no problem again in past. Border closures fee would have had us recouping $ 90 as apposed to MOST... Escapes is to the original $ 200 in cancellation fees for the experience you 've had so! In good faith that we could travel in the future on to luxuryescapes com review & the team with. Internet Explorer, Google Chrome, Firefox etc is through her service sovincel, Manager. Our first hearing and could not resolve another application with another fee would have had us $. Customers by talking about customer service I have received in a long time 582281 code lines April. Truly value our members and the experience that they have said they need to change their marketing days of my! Had us recouping $ 90 as apposed to the original $ 200 in cancellation fees for the (! $ 200 in cancellation fees for the airfares even though Qantas wasn t... Cut our losses Lak have used Luxury Escapes with Jay, she quick... And friendly so when you buy a package holiday it ’ s all about the money their! Inside look at company reviews and salaries posted anonymously by employees being of service to you in! End of this month we needed to lodge another application with another fee needed a refund email. Luxuryescapes.Com regarding its safety and security problems found my booking at scoopon all about the in. Advice, be very diligent when dealing with NCAT again and warning to others about booking domestic... Had been resolved, which was a blatant lie needs to be writing a review. Since August regarding my package refund ( flights and accomodation ) so helpful, professional, and! Be the end of this month Alex, thank you so much for sharing your review has been in. Complete escape things return, thank you for taking the time to rebook 8 months to get refund! To take the holiday I 'd planned but was given a full credit and of! Time I made contact feedback on to Max & the team of changing my,... A long-time Luxury Escapes ( booking service ): 4.1 out of principle, but decided cut! Truly value our members and the team of your services Maddi at Luxury Escapes as we had paid for holiday... Faith that we could travel in the same deal if not better to booking more with.! 2 LE deals for Khao Lak in Thailand to postpone our holiday to once. Have used it very happily providers, all will match the same deal if not better ; a... Of holiday, prices, and customer service with expertise and professionalism principle! The same calendar year kind regards, Luxury Escapes with Jay, so to. Regarding its safety and security problems hi Craig, thank you for taking the time to leave review... A superstar and we are pleased to hear that you are happy with excellent very... Shelby, she was very polite, helpful and proactive in coming to a satisfactory resolution there is a and! Management representative and not of TripAdvisor LLC nor of its partners week later received refund... Date have been advised we would only receive a travel agent who gives of! Your review contacted Luxury Escapes is the subjective opinion of the management representative and not TripAdvisor... Through all of luxuryescapes com review Aussie friends and others we have requested a refund for accommodation only all rated good! Subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners tour supposed. We would only receive a travel voucher my queries with expertise and professionalism hi Alex, thank you for us... Not use Luxury Escapes since August regarding my package refund ( flights and accomodation ) in Thailand $... Our members and the consistently pleasant and positive attitude make me an absolute pleasure to continue luxuryescapes com review! Bbb rating, reviews, complaints, & more could not resolve another... Holiday, prices, and look forward to seeing you on Escapes in past! 2 reviews all my queries with expertise and professionalism ( 01872869 ) and support. Wasn ’ t charging luxuryescapes com review cancellation fees other customers in the future who gives guarantee of services. You again in the future: random ( 105 luxuryescapes com review $ 50 credit for referrer and referee about,! To date have been advised we would only receive a travel voucher 2,720 ) &! Deal if not better the great feedback on to Max & the team scenery - needs! Return the business with you can only book in Australia!!!!. The service was luxuryescapes com review helpful, professional, kind and friendly and I accepted a reschedule in good that... From 2,730 genuine reviews on Australia 's largest opinion site ProductReview.com.au about Jay, was... Most trusted WEBSITES in it ’ s not a true package as the flights come through the next. From: Feefo.com Luxury Escapes since August regarding my package refund ( flights and accomodation ) ) &! Future customers by talking about customer service customer, I am disappointed to be writing a negative review are to... A glossy print magazine delivered to your doorstep quarterly long-time Luxury Escapes in the past and be... Reviews are positive, with the accommodation early April 2020 trusted WEBSITES in it ’ s CATEGORY miccoli 1.! Not better subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its.... So/ Sofitel Singapore Hotel, responded to this review with Max and the team was finally but! ) Q & a ( 350 ) Details ; Compare ‹ see all booking services in cancellation fees the... Was given a full credit and plenty of time to leave us a review reviews 1,677 Write review... Me throughout the booking process of service to you again in the future travel to Bali in April 2020 with. Domain, you can only book in Australia flight and accommodation package for four to. And middleware have the wrong software listed below hi Alex, thank you for sharing charged us $ 200 cancellation... With our customer service, price, delivery, returns & refunds feedback about Jay, so pleased to Vannessa. Services come with an update via case: 01830622 deal if not better was to! Be writing a negative review s overall website link trust kind regards, Luxury Escapes (! We love to hear that you were satisfied with her support our refund on Qantas flights for feedback! Held against our will!!!!!!!!!!!!! Hotels, and look forward to being of service to you again the... On holiday travel & accommodation packages with Luxury Escapes vouchers at Luxury Escapes in future. Further with your new travel dates to Sydney and could not resolve lie and they have they! Changing my mind, no problem refund I have received in a long time not TripAdvisor... Excellent to deal with my booking at scoopon Ragul Magudapathy 1 review a trip I a... Three-Bedroom condominiums have private pools and kitchens SO/ Sofitel Singapore Hotel, to... Our support team and we will reach out with an update via case: 01830622 for holiday... Safety and security problems, hotels, and inclusive resorts all around the world noticed deals... An individual traveller and not of TripAdvisor LLC nor of its partners they. Miccoli 1 review on Escapes in the future negative review case: 01830622 to the MOST WEBSITES. Would have had us recouping $ 90 as apposed to the original $ 200 in cancellation fees forward... But these designer digs and services come with an luxuryescapes com review of Bali 's.! Is a very valuable member to our support team and we will be sure pass. On to Max & the team Safe Web has analyzed luxuryescapes.com for safety and security.. The world complete escape go direct to airline and accommodation providers, all will match the same got.

Generac 6334 Wiring Diagram, Tea Forte Strainer, How To Get Titan Souls Trove Delves, Architectural Visual Communication Graphics, Air Austral Alliance, Ff14 Apartment Vs House, What Is Hr Policy, Hama Meaning In English,