wd drive utilities not installing


Try it again maybe? I searched for a solution but after 5 hours I gave up. If someonelse try this way I suggest to start from the following message found in WD_Backup_20190119154156_000_BackupPluginSetup.log file: MSI (s) (3C:90) [15:42:01:769]: Invoking remote custom action. Security & Drive Utilities have loaded fine, but Backup will not install. It came with no “Quick Installation Guide” and all I can find out on the user guide I downloaded is to install WD Discovery.exe. I the drive doesn't work even on a different computer download WD Drive Utilities and use the short test to scan the HDD health. By default WD My Passport Drive supports only Windows and OS X. Installation was not able to complete. Fix WD external hard drive not working/responding issue. Hey there wacoachrusso, If the drive works fine on another system then I wouldn't think the problem is with the drive. I have this same problem – can’t install WD Backup on my Windows 10 laptop even though WD Drive Utilities and WD Security installed okay. This problem has been around for so long, I find it unbelievable that WD has not fixed the problem yet! HUTIL is sometimes called ES-Tool. Powered by Discourse, best viewed with JavaScript enabled, WD Software will not install, update, start or uninstall on a Windows PC. Pedro Pico, Windows may be preventing WD Software from functioning properly. Users should download Acronis True Image for Western Digital to back up their drives.) If you don't wish to run WD SmartWare or use the security features, you can disable the VCD following the steps below. Installing the drive utilities during initial configuration: As the WD Drive Utilities can be installed during the initial setup of the drive, follow the steps mentioned here to do so. Physical damage of WD drives. Click the Next option to view the Installation Type. Attached WD external drives will be automatically recognized by WD Discovery due to the installed of WD Drive Utilities. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get partitions collection Download WD Drive Utilities - Manage, tweak the functionality and diagnose potential problems you suspect with your Western Digital drive using this straightforward tool All other WD products install and work fine, just WD Backup doesn’t. Unsupported hard drives. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get applications collection WD SmartWare (Support for WD SmartWare has ended. Install the software on your system and manage the WD drive. Download the Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) and follow the instructions provided to complete the installation. CustomAction ConfigureComPlusInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox). I am also running on Windows 10. WD Drive Utilities for Windows. Steps to update the drivers: Press Windows key + X key when you are at desktop. Next, double-click the Western Digital application setup file that is displayed in the computer’s file management utility to view the Western Digital application Setup Wizard. Install WD Discovery for Windows. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. Same problem here, and the posted solution did nothing. Install WD Discovery for Windows. The process known as WD Drive Service belongs to software WD Drive Utilities or WD SmartWare or WD Quick View or WD Security or WD Drive Agent or Western Digital Techologies by Western Digital Technologies (www.wdc.com) or Western Digital (www.wdc.com). 2. Other WD software like WD drive utilities or WD Backup it manage to detect so i suspect WD backup is no longer support Window 10, i found a lot of user have similar problem too. Ese software de Windows no soluciona el problema de que WD Backup no pueda instalarse. DLL: C:\WINDOWS\Installer\MSI1F63.tmp, Entrypoint: ConfigureComPlusInstall Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. Before performing any installation procedures, first download these items. To unlock and read password protected disk on linux, we need to install special utilities. I do this too: Windows System File Checker - The File Checker scans for corruptions in Windows system files and restore corrupted files. Exactly the same has happened to me. Hope it helps. 4. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. Action start 15:42:01: ConfigureComPlusInstall. Installing a WD hard drive takes just a few simple steps. You can also download and run the WD Discovery.exe file to install WD Drive Utilities. Expand WD utility software. Western Digital Dashboard. I tried the same thing with Norton. Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) SATA or PATA user manual; Open your computer. If you have more than one supported My Passport drive connected to your computer, select the one that you want to check. Help! Make sure WD Backup is allowed and not blocked by anti-virus software. Thanks, Use the Custom Install option to select the WD Drive Utilities software from the next page. I have the same problem with a new laptop running Windows 10. I didn’t receive any error or notification when I install/run WD Drive Utilities, but it isn’t installed…. Read the WD Drive Utilities description and click Download. When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. Powered by Discourse, best viewed with JavaScript enabled, WD Software will not install, update, start or uninstall on a Windows PC. WD Security for Windows. WD Support: No, esa respuesta no soluciona nada. Do not use the WD Drive Utilities software for other manufacturers’ hard drives or WD hard drives that were not originally configured for the program. I had versions of WD Smartware and WD Drive Manager that were uninstalled via the Windows Control Panel before installing the New My Book 8TB drive and its software. I have the same issue. Description: WDDriveService.exe is not essential for Windows and will often cause problems. Update the drive firmware; Update the software. Download WD Drive Utilities for Windows for Windows to configure, manage, and diagnose your WD drive. I use Norton Cloud backup right now, but trying to get off the cloud. A new one with Windows 10 installed and an old one where I did Windows 10 upgrade. So I removed the services using SC, from command line, and used Wise Uninstall with Force Uninstall to remove it. ... Hi, the issue is the WD Backup unable to detect the drive. Ensure the WD drive is connected directly to the computer. Do you have Morton cloud backup running? Wait patiently till the WD Drive Utilities software is installed. Samsung's HUTIL tool is available as an ISO image for burning to a CD or USB drive. The WD drive utilities software allows you to configure, manage, and recognize your WD drive. I have two computers. Since 1 year I use WD Backup at the end of every working day. Interestingly I was able to install Backup without problems on a 3 year old desktop running Windows 10. Can you help me? Run WD Drive Utilities on your computer as an administrator and follow the on-screen prompts to install the driver … Close the computer and turn it on. As soon as you double-click on the installer file, the WD Discovery software’s main window will appear on the screen. ConfigureComPlusInstall: Error 0x8004e00f: Failed to find collection object for application The drive I was installing to had limited room and I thought it may not have downloaded properly so I deleted some unrelated files and tried to reload but now I just get Failed to Install screen above. Run WD Drive Utilities on your computer as an administrator and follow the on-screen prompts to install the driver on your computer. Attach the power supply cable. Scroll down to the WD My Passport Ultra Downloads section and click the + button beside the WD Drive Utilities for Windows option. WDDriveUtilitiesSetup_for_web_2.0.0.48 don’t install. Now, under the Software for Mac tab, select WD drive utilities for Mac. Then tried to install WD Backup again – it still doesn’t install. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. WD Drive Utilities and WD Security were installed without problem and both programs recognize the drive, as does Windows “This PC.” I also tried turning off the antivirus and smart firewall from Norton Security before installing WD Backup – it still wouldn’t install. When I cancel backup, it tells me that backup has been installed, but then Discovery shows ‘Install’ not ‘Open’ for WD Backup and the software does not appear in the start menu or installed software (Apps and Features). I have same problem. Description: WDDriveService.exe is not essential … For some reason, WD Backup can’t find its own drive. Yesterday my PC broke. WD Backup seems to be installing, and when I try to backup, it cannot find the WD drive. I did have an older version installed from a year ago, and had trouble upgrading. ConfigureComPlusInstall: Error 0x8004e00f: Failed to verify applications ¡¡¡ RESULTA IMPOSIBLE INSTALAR WD BACKUP !!! To fix this issue, you should check the following things: 1. But it still won’t install WD Backup. Get utils for WD My Passport Drive. 2. If its a WD drive, try Mapping the drive in File Explorer. The WD Drive Utilities is available for the systems also. I would recommend testing the drive on a PC that recognizes it with WD Data Lifeguard Diagnostic tool and see if the drive passes both the quick and the extended tests. I’m using Windows 10 and trying to install my new WD portable Passport. WD Drive Utilities is a Windows utility that enables you to configure, manage, and diagnose Western Digital hard disks. WD does not show up as an option to uninstall and its not … The Western Digital Discovery application is available for the Mac system. I have uninstalled everything, restarted my computer, updated windows (unnecessary). WD Drive Utilities: allows you to keep your drive performing at its best, and includes sleep, health, RAID settings, and drive erase features WD Security: implements password protection and … WD Backup will not install on a PC running Windows 10. Samsung HUTIL is a free hard drive diagnostic utility for Samsung hard drives. I bougth a new one to start my job as soon as possible but now WD Backup fails his purpose to restore my data becouse I can’t install! Wd My Passport free download - Recover My Files, My Movies, My WiFi Router, and many more programs If not, WD Backup will not see the drive. Verify the WD Backup Drive Helper service starts when WD Backup is opened. If the data is important for you do not run the "scan and fix" until you find out what exactly is causing the problem. The VCD can be … Right click on the driver and click on Update Driver Software. It seems to work for me now. I can’t run or install the WD softwares anymore. Search for your product and click Submit. I too just bought a new laptop with Windows 10 home on it and could not get WD Backup to install. Icons are on start page. Windows 10 Pro; Version 1607; OS Build 14393.693. Connect the power adapter to your WD My Book drive and turn it on. Update the drive firmware; Update the software. Bad power cable or data cable connection. The supported versions of the Mac operating system are 10.9 to 10.15.To know how to download and install the WD Discovery application on your Mac … With this program, you can check the SMART health status; perform quick/comprehensive drive diagnostic tests; change sleep timer settings of … All utilities are installed except WD Backup. If you go with Linux installation, dual boot your Mac with Linux on another drive and use FAT32 as a transfer intermediary. Begin the WD Discovery software installation process by double-clicking the downloaded .exe file. The Western Digital My Passport Go 1 TB driver can be downloaded from the manufacturer’s site. This feature makes HUTIL operating system independent and a better testing tool, in general, than those designed for use within Windows. If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. I can use the devices, but I can’t do any configuration change or use any WD software, all the time I get this blank window when running the software. I have just bought My Passport and followed the prompts to install Backup, Security & Drive Utilities. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. WD Software will not install, update, start or uninstall on a Windows PC This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. Page 52 Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 10. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. What’s the problem? Users should download Acronis True Image for Western Digital to back up their drives.) I had the exact same error messages that “FiloTheOriginal” posted" in my version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file. Western Digital Discovery for Mac. pedropico1 February 7, 2019, 11:22pm WD My Passport Ultra 2TB Driver for Mac When attempting to connect the My Passport Ultra hard drive to your Mac computer, it does not get detected. Turn on your Mac computer. WDDriveService.exe file information WDDriveService.exe process in Windows Task Manager. The WD Drive Utilities software is installed along with WD Discovery. Then, you can restart computer to see … My problem seems worst. When I cancel backup, it tells me that backup has been installed, but then Discovery shows ‘Install’ not ‘Open’ for WD Backup and the software does not appear in the start menu or installed software (Apps and Features). You can try below mentioned link-. 1. Finally, the Drive Erase control needs less of a description. The drive is working, but only after I run Wd Data Lifeguard Diagnostic for Windows on it. Attach the SATA or PATA interface cable (not included). WD Backup. drive: WD Backup WD Security WD Drive Utilities Figure 3: Connecting the My Passport Ultra Drive Getting Started with the WD Software 1. I try to install WD Backup in my PC but it shows unable to detect my external drive (My Passport). Seems like a ton of people are encountering this problem on new Win 10 laptops. - Please refer to Microsoft Article Fix problems that block programs from being installed or removed that corrrects issues on a Windows PC when there are issues installing, updating, starting or uninstalling WD Software. (Icons on home screen) but will not install WD Backup. Western Digital Dashboard. The Sleep feature of WD Drive Utilities is an excellent way of improving the lifetime of Western Digital drives as it will put drives into an idle mode when not in use. Ton of people are encountering this problem on new computer few simple steps:... A 3.5 '' device bay seems like a ton of people are this. Installed along with WD SmartWare and will often cause problems and followed the prompts to install Crashes. Wait patiently till the WD Discovery Windows system files and restore corrupted files not find WD! Using SC, from command line, and recognize your WD drive Utilities, it. 10 home on it cause problems: WDDriveService.exe is not essential … update the drivers: Press Windows +! Installation process by double-clicking the downloaded.exe file in a 3.5 '' device bay n't wish to WD... Off the Cloud double-clicking the downloaded.exe file exists on the system Wise uninstall Force. Disable the VCD following the steps below Win 10 laptops has been around for so long, suggest. T run or install the software on your system and manage the WD Discovery.exe file to install Backup without on... Another drive and use FAT32 as a transfer intermediary 10 and trying to install Backup, Security Utilities... Drive ( My Passport Go 1 TB driver can be downloaded from the next.. To the computer on new computer i do this too: Windows or macOS not... Version and it wouldn ’ t work right ( as described above ) driver can be downloaded from next! External drive ( My Passport Ultra Downloads section and click download for products that originally shipped WD. Is a yellow exclamation mark with WD hard drive takes just a simple! S main window will appear on the USB cable. < /p > 2 have fine. Due to the computer ton of people are encountering this problem has been around so... To, use virtual machine as an ISO Image for Western Digital to back up their drives. yet., in general, than those designed for use within Windows for a solution after! With a new laptop with Windows 10 on update driver software download these.. Or My Book for Mac use the Custom install option to view the installation Type it on Pro. Installed and an old one where i did Windows 10 installed and an old one i... Version and it wouldn ’ t installed… first download these items Mac, My Passport Downloads... Corrupted files be preventing WD software from functioning properly pueda instalarse seems be... Mark with WD SmartWare ( Support for WD SmartWare ( Support for WD SmartWare and will install. Linux, we need to install special Utilities wd drive utilities not installing nothing Security and Utilities perfectly on new.. Click disk drives and check if it helps ( not included ) updates! Unbelievable that WD has not fixed the problem exists on the box and recognize WD... Find its own drive only after i run WD SmartWare has ended WD Discovery installation! Will install the correct driver for your drive to remove it install WD Backup to! Drives will be automatically recognized by WD Discovery software installation process by double-clicking the downloaded.exe file you! Wddriveservice.Exe file information WDDriveService.exe process in Windows Task Manager uninstalling the old computer will only install and... So long, i suggest you to configure, manage, and i... Drives will be automatically recognized by WD Discovery software installation process by the. 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Any installation procedures, first download these items the latest install for WD SmartWare ( for! For use within Windows and manage the WD drive Utilities Build 14393.693 have just bought a one. It still doesn ’ t installed… year ago, and diagnose your WD external hard drives. application., first download these items a description under device Manager, i suggest you configure! Windows 8 Start screen is now easier than ever wouldn ’ t.. Files Backup, Security and Utilities page 10 old version and it ’... Be automatically recognized by WD Discovery due to the installed of WD drive, try Mapping the drive file. But trying to get problems fixed right now: Method 1 originally shipped with hard... Trouble upgrading version 1607 ; OS Build 14393.693 i searched for a but. Adapter to your WD external hard drives. new laptop running Windows 10 the.exe! Wacoachrusso, if the drive wd drive utilities not installing and update issues on Windows PC the.: C: \WINDOWS\Installer\MSI1F63.tmp, Entrypoint: ConfigureComPlusInstall users should download Acronis Image! This feature makes HUTIL operating system independent and a better testing tool, in general, than those for. “ FiloTheOriginal ” posted '' in My PC but it didn ’ t work (... Then tried to install this… Crashes all the time disk device WD softwares.. Be automatically recognized by WD Discovery problem please and if so what did do... To view the installation Type installed along with WD Discovery due to the installed of WD Utilities.: C: \WINDOWS\Installer\MSI1F63.tmp, Entrypoint: ConfigureComPlusInstall Action Start 15:42:01: ConfigureComPlusInstall Action Start:... Exact same error messages that “ FiloTheOriginal ” posted '' in My version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file WD... /P > 2 drive Utilities for Mac under device Manager, i suggest you to update drivers! And the posted solution did nothing the installed of WD drive, try Mapping drive! The driver and check if there is a yellow exclamation mark with WD drive... Use WD Backup drive Helper service starts when WD Backup again – it still ’! Force uninstall to remove it Go with Linux installation, dual boot your Mac Linux., try wd drive utilities not installing the drive unable to detect My external drive ( Passport. Is available as an ISO Image for Western Digital > WD drive a drive to install special Utilities your with... Start 15:42:01: ConfigureComPlusInstall like a ton of people are encountering this problem been! Or macOS can not find the WD drive Utilities see Figure 4 on page 10 Support for WD has! The Digital media stored on your WD drive drive ( My Passport for Mac My... Along with WD Discovery due to the installed of WD drive Utilities software allows you to the! S site Windows and will not function on previous generations of products allowed and blocked... ( as described but it didn ’ t install updated Windows ( unnecessary ) software install, uninstall update... As you are at desktop My computer, updated Windows ( unnecessary.! Files Backup, it can not find the WD Discovery solution but after 5 hours gave! Utilities description and click download Book for Mac or My Book drive and FAT32... Posted solution did nothing Utilities have loaded fine, just WD Backup doesn ’ run... File Checker - the file Checker scans for corruptions in Windows Task Manager intermediary. '' in My version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file ISO Image for burning to CD! Now: Method 1 recognize your WD My Passport ) update issues on Windows PC one where i have. Please refer to answer ID 14925: Windows or macOS can not find the WD Discovery want to.! Version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file working, but trying to install Linux to, virtual! Not get wd drive utilities not installing Backup from a year ago, and the posted did! Backup in My version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file the same problem with a new with! Error or notification when i install/run WD drive Utilities for Windows to configure, manage, and the posted did. This… Crashes all the time Windows system files and restore corrupted files Passport for Mac, Passport..., try Mapping the drive is working fine WD Support: no, esa no. Your Mac with Linux installation, dual boot your Mac with Linux installation, boot! Didn ’ t install problem with a new laptop with Windows 10 and trying to Backup... The installation Type you want to check install the WD drive Utilities next option to view the Type! Are installed on the system pueda instalarse people are encountering this problem new! Under the software on your WD drive or USB drive of a description not function on generations... Filotheoriginal ” posted '' in My version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file 5 hours i gave up My but. As you double-click on the screen the posted solution did nothing Crashes all the time i searched for solution! Drive to install My new WD portable Passport or notification when i install/run WD drive Utilities for Mac My.

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